Portuguese Camino Trip – Cancellation & Refund Policy

We know plans can change, and we want to be transparent about how cancellations and refunds work. Because this trip includes services we arrange directly (lodging, transportation, meals, tours, and transfers) as well as the guided Camino de Santiago hike managed by our partner hiking company, different policies apply.

Cancellation Schedule

Trip Components Arranged by Rumblings Media & Acacia Tree Travels

  • More than 120 days before departure: 75% refund of this portion of the trip, less any non-recoverable costs already incurred.

  • 61–120 days before departure: 50% refund of this portion of the trip, less any non-recoverable costs already incurred.

  • 31–60 days before departure: 25% refund of this portion of the trip, less any non-recoverable costs already incurred.

  • 30 days or fewer before departure: Non-refundable.

Hiking Portion – Managed by Our Partner Hiking Company

Our partner hiking company manages the guided Camino de Santiago hike, and their policies apply:

  • By purchasing cancellation insurance (details provided upon request), you may receive up to an 80% refund of the hiking portion of the trip if you cancel more than 30 days before departure and your reason meets the company’s covered criteria.

  • If you choose not to purchase cancellation insurance, your refund for the hiking portion of the trip will be limited to 50%, provided your reason meets the company’s covered criteria.

  • Cancellations made within 30 days of departure: The hiking portion is non-refundable, regardless of whether insurance is purchased.

  • Any other changes to the hiking portion are at the traveler’s expense and will incur a $50 service fee from Acacia Tree Travels.

Important Note: Because the hiking portion is governed by our partner company, our cancellation policy for this part of the trip may be adjusted if their terms change before booking. We will communicate any updates promptly.

Travel Insurance

We strongly encourage purchasing comprehensive travel insurance. Please review your policy carefully, especially regarding:

  • “Cancel for Any Reason” coverage.

  • Coverage for pre-existing conditions, including payment deadlines and eligibility requirements.

Important Notes

  • Refunds are calculated on the amount paid at the time of cancellation, less any non-recoverable costs already incurred.

  • Rumblings Media and Acacia Tree Travels are not responsible for additional expenses (such as airfare, visas, vaccinations, personal purchases, or costs due to cancellations/delays outside our control).

  • In the unlikely event that Rumblings Media or Acacia Tree Travels must cancel the trip, you will receive a full refund of all payments made, excluding costs related to independent arrangements outside this package.